Reduce your costs and improve the customer experience by optimising and automating your business
Get rid of repetitive tasks and contacts, reduce costs by easing your teams' workload, steer clear of unnecessary hiring, and focus entirely on what truly matters: your customers.
Get a Free Audit![](assets/img/banner/banner_shape.png)
What we usually achieve
- %
Operating costs
+ %
Efficiency
+%
Satisfaction
+%
Customer loyalty
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We examine every process to eliminate redundancies, automate repetitive tasks, optimise tools and reinforce your strengths.
We specialize in uncovering the barriers hindering your company's growth, whether strategic, operational, or human-centric. We then deliver actionable solutions accompanied by strategic action plans to propel your business forward.
Our objectives:
Reduced operating costs
Improved efficiency
Improved productivity
Satisfied customers
Defined strategy
Defined company values
Engaged teams
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+10%
Up to 10% increase in Customer satisfaction
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+30%
Up to 30% increase in efficiency and productivity
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I'm your consultant and online expert, with 10 years' experience in multinationals, ready to eliminate your unnecessary costs by optimising your efficiency.
We offer strategic guidance to maximize value, streamline operations, and prioritize customer-centricity in every aspect of your business.
Strategy
We craft and execute dynamic strategies over 3 or 5 years to drive revenue growth. Leveraging over a decade of experience in leading multinationals, we're here to elevate your success.
Customer Experience
We specialize in crafting, refining, and optimizing customer experiences, prioritizing customer-centricity to consistently exceed expectations and drive unparalleled satisfaction levels.
Operations
We specialize in crafting streamlined, efficient, and cost-effective operations. Leveraging innovative ideas and cutting-edge technologies like AI or chatbot, we design solutions tailored to optimize productivity and drive success.
We advise you according to your needs.
Contact us for the complete list
Set up an amazing CX
- We evaluate your present position
- We clarify your ultimate objective
- We analyze your available resources
- We present a comprehensive project plan
- We provide ongoing support during execution
- We monitore Key Performance Indicators (KPIs)
- We adapt and refine as needed
Enhance my strategy
- We dive into your overarching objectives
- We evaluate your current strategy's effectiveness
- We recommend enhancements where needed
- We craft actionable plans for seamless execution
Scale my operations
- We craft the ideal customer journey
- We analyze operational expenditures
- We assess internal workflows
- We evaluate tools and software solutions
- We gauge efficiency and productivity metrics
- We strategize actionable steps for implementation
Enhance my HR
- We evaluate employee engagement and satisfaction levels
- We analyze your current workforce structure and policies
- We conduct a thorough assessment of your HR processes
- We empower you to shape a thriving company culture.
- We meticulously review every step of the employee journey
- We delve into understanding your attrition rate and its underlying factors
- We examine and optimize your employee benefits package
- We recommend customized HR solutions
Audit my Compliance
- We evaluate regulatory requirements
- We analyze existing policies and procedures
- We conduct a comprehensive compliance audit
- We identify potential areas of non-compliance
- We strategize actionable steps for implementation.
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A fresh and distinctive perspective, shaped by years of experience within multinational corporations, from anywhere in the world.
What we bring:
Setting the stage for success begins with defining the project scope, objectives, and more. While this initial phase requires time, it ensures that the diagnosis and subsequent solutions align perfectly with your goals.
Tailored to each project's needs, our comprehensive diagnosis delves into up to 17 key themes, providing a thorough understanding of your situation. Grounded in a proven methodology, this approach ensures accuracy and reliability.
After completing the diagnosis, we present you with a comprehensive list of detailed proposals, allowing you to validate every aspect of the action plan.
As the leader of your company or project, you hold the decision-making power over each proposal in the action plan. Scale My Company serves as your trusted advisor, offering expert guidance every step of the way.
Our action plan is detailed, ensuring clarity at every step. We're here to address any questions or concerns you may have along the journey.
Every action plan incorporates data monitoring to track progress, ensuring effective implementation and allowing for adjustments when needed.
Schedule your Free Audit Now!
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I had the privilege of working for these brands:
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